FAQS
General information
Bluey’s World is a one-of-a-kind guided immersive experience, that takes you into the Heeler family’s iconic Queenslander home, backyard and beyond – for real life! Explore multiple rooms and play games from Bluey, as you embark on an interactive adventure with your guide through the vibrant and playful world of Bluey.
This expansive, multi-sensory experience features real-life sets, recognisable scenes, and beloved characters and games from hit-show Bluey.
Bluey’s World is open seven days a week. Please check the schedule on the day you plan to attend, as session times may vary and we will be closed on a few days for maintenance.
Please arrive at the time stated on your ticket. You will be admitted to the experience within 30 minutes of your ticket time.
The experience lasts approximately 70 minutes from entry time. Guests are welcome to stay to enjoy the neighbourhood playground, Bluey’s World shop, and café at the end of the experience for up to an hour.
Bluey’s World is an interactive and immersive experience where everyone will have a chance to participate and play their favourite games from Bluey.
Ticketing
We strongly recommend booking in advance online. Each timed entry has a limited capacity, and we expect this event to sell out. There will be a Box Office at the venue which will only have tickets for sessions which are not sold out.
Tickets for children under 2 years are free of charge; please speak with event staff on arrival.
Prices and session times vary. Check the official schedule and prices on the event website for your preferred date.
No, tickets are valid only for the specified time session.
All requests are at the discretion of the producers and must be received 24 hours before the time and date on your current tickets.
Exchange requests can be lodged via emailing info@blueysworld.com.au with your current ticket information and preferred new session.
Refunds are not available unless your sessions is cancelled by the event organiser.
We are not able to offer refunds once tickets have been purchased. If you have selected the Ticketek refundable ticket option, please see here for further information on eligibility and how to apply for a refund if applicable.
Group bookings are available for groups of more than 15 people. More information and enquiries on our Groups Page.
Birthday parties at Bluey’s World are available for 12 or more children. More information and booking enquiries on our Groups Page.
Yes, school bookings are available at discounted prices during term time for groups of more than 10 children. More information can be found on our Groups Page.
VENUE
The Northshore Pavilion is a cashless venue.
There is a shop with official exclusive Bluey’s World merchandise inside the experience. Guests who have a valid Bluey’s World ticket can access this during opening hours.
Yes, Northshore Pavilion has restrooms and baby-changing facilities.
Accessibility
Yes, the venue is designed to be accessible for individuals with all mobility needs. Visit our Accessibility page for more information.
CONTACT
Contact info@blueysworld.com.au with your enquiry
